Why are my website pages not on the Protected Pages list?

Placing the DMCA.com Protection Badge on your webpage triggers the DMCA.com crawling systems to come check your page as it is requested (when badge is clicked by a visitor). Then your site will be Indexed and listed in the Protected Pages in your account. In other words, your visitors will need to click on the badges from your site so it can be indexed and then appear on the Protected Page list. Opening the link directly will not do anything as the Crawling systems will not run. Keep in mind that this process can take up to 48 hours after a badge has been clicked on to show under your Protected Pages list.

1. However, most new web browsers cache the badge and so it may not be actually requesting the badge from each page that you visit as your browser is likely caching our protection badge, therefore not queuing the page for for crawling/indexing.
2. With DMCA.com's Free Protection Badge service indexing is also page traffic dependent. Some pages may index slower if they do not have user traffic. To test simply refresh a low / no traffic page and check the index.

Troubleshooting

1. How long until my webpages with a Protection Badge are listed under "My Protected Pages"?
   1. New web pages with the DMCA Protection Badge are detected instantly when badges are clicked by your visitors and generally appear in the secure DMCA Protection Portal Protected Pages list within 24 hours after placing the DMCA Protection Badge on your webpage assuming that the badges have been clicked on.
   2. Placing the DMCA.com Protection Badge on your webpage triggers the DMCA.com crawling / indexing systems to come check your page as it is requested by your visitors. However, most new web browsers cache the badge and so it may not be actually requesting the badge from each page that you visit as your browser is likely caching our protection badge, therefore not queuing the page for for crawling/indexing. click the badge and hit ctrl + F5
   3. Non-verified page indexing will take longer and is often queued. Indexing of Non-verified or NON Protection Pro pages generally takes 24 hours. In some cases Non-verified pages may take up to 48 hours.
   4. Verified page (Protection Pro clients) indexing is not queued and is prioritized over the FREE service. Indexing of VerifiedProtection Pro pages generally takes less than 2 hours. In some cases depending on page volumes it may be longer. If after 24 hours your Verified pages are still not indexed in your protected pages list please contact DMCA Support through your case system.
2. What if after the appropriate indexing time if I still cannot see any Protected Pages in my list?
   1. make certain the protection badge HTML code on your website / webpage is the exact same HTML code on the badge version located on the badges list when you are logged into the DMCA Protection Portal. They must match.
   2. Only copy the badge version you want for your website when you are logged into the Portal. Once logged in all the badge codes are updated to match your account.
   3. make sure your protection badge HTML code is in the source code of your website. If you cannot view the badge code when previewing the source code of your webpage your webpage will not be indexed.
   4. the badge HTML code must be part of the URL webpage source code for it to be listed on your Protected Pages list.
   5. If you find a page on your website that isn't listed in your Protection Pages tab - push ctrl+f5 to force a full page reload. This should cause your pages to get queued and processed after the badge is clieked on. Normally this process happens automatically as people visit your pages.
   6. make certain the webpage(s) you are placing the badge on is free of validation errors. Check your webpages through a markup validation service